Know Every Contributor, Honour Every Contributor — Contributor Care

The job

From a first sadaqah to a lifetime of giving

Every committed supporter of your masjid started with a single sadaqah. The work of contributor care is walking people along that path — noticing the first sadaqah, thanking well, inviting the next step quietly, and never letting a faithful contributor drift away unnoticed. Always with adab: in Islam the most beloved charity is the concealed one, so the platform is built to know contributors well while never putting their generosity on display.

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First sadaqah

One sadaqah at the Jumu'ah kiosk or from a link in the community WhatsApp group — a relationship waiting to begin.

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Regular contributor

A recurring sadaqah, a familiar name in the record, part of the masjid's weekly rhythm.

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Committed supporter

Gives zakat through the masjid, takes up commitments to the building appeal, carries the community's work.

Here is how Mohseen does that job with you — one record per contributor, segments that keep themselves current, a self-service portal every generation can use, automation your staff approves, and privacy as the default adab.

One record per contributor

Every sadaqah builds the record — automatically

The entrance-hall kiosk at the Jumu'ah rush, a sadaqah page opened from the masjid WhatsApp group on Tuesday, a live appeal at a fundraising iftar in Ramadan — it is the same person, and Mohseen knows it. Every sadaqah across all seven giving channels creates or updates one unified contributor record. No data entry, ever.

Contributor Directory

Contributor Profile

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Built from the sadaqah itself

Kiosk, sadaqah page, website widget, mobile, the My Giving portal, a live appeal — wherever the sadaqah arrives, the profile is created or updated instantly. One person, one record.

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The whole giving story

Every sadaqah with date, amount, fund, and channel — and zakat always held in its own fund, never blurred into sadaqah. Lifetime totals and lifecycle stage on one screen, so the imam knows whom to thank with a quiet word.

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Duplicates found and merged

The brother who gave by card at the kiosk and by bKash from his phone is one person, not two records. Matching profiles are flagged and merged with the full history preserved — and an audit trail of the merge.

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Receipts and statements, ready

Per-contributor annual statements and individual sadaqah receipts, generated from the record with country-aware tax formatting — no end-of-year spreadsheet marathon in the masjid office.

Go deeper: contributor profiles →

Segments & lifecycle

The right word to the right people — and only when there is something to say

Segments update themselves as giving changes — nobody maintains a list. Describe who you are looking for in plain language and the AI builds the segment for you, with a live preview count.

New families & first-time contributors

A first sadaqah in the last 30 days — the moment a newcomer becomes part of the community, and the moment a warm As-salamu alaykum matters most.

Ramadan-only contributors

Gave generously through the blessed month, quiet since Shawwal. The most important segment a masjid has — and the one a spreadsheet never surfaces.

Lapsed contributors

No sadaqah in 90+ days. A respectful, brief “we've missed you” — never a collections notice, never pressure — with an easy way to give again.

High-engagement contributors

Frequent giving, opened updates, event RSVPs — the people to invite to volunteer, to seat at the shura's fundraising iftar, or to thank with a personal call from the imam.

The named goal: Ramadan-to-Ramadan retention

Keep the Ramadan contributor giving in Muharram

Every masjid knows the pattern: giving rises 2–4× in Ramadan, then the months after go quiet. Mohseen treats the year after Eid as the work — the Ramadan-only segment is watched, a gentle invitation to a small recurring sadaqah goes out (with your approval), and by the new Hijri year the Ramadan contributor is still giving. Retention measured Ramadan to Ramadan, pursued with restraint — never a drumbeat of asks.

Segment builder with pre-built templates for common contributor groups

Pre-built segment templates — or describe your own in plain language and the AI builds it

Go deeper: smart segments & lifecycle triggers →

The contributor self-service portal

My Giving: their whole giving life, in their own hands

The single biggest gift you can give the masjid office — and your contributors. Everyone who gives gets a private “My Giving” space where the things people used to call the office about, they now do themselves.

Passwordless sign-in

No passwords. No app store. A code to their phone or email.

A contributor enters their phone number or email address, receives a short code, and they are in. Their account was created automatically with their first sadaqah — nothing to register, nothing to remember.

Phone-first sign-in works for every generation of the community — the uncle who has never owned an email address and the student who lives on her phone use the very same flow: a code to the phone in their pocket, in any browser.

✓ Sign in with a code by phone or email — whichever the contributor prefers

✓ Account created automatically with the first sadaqah

✓ Works in any browser, on any phone or tablet — no app to install

✓ No password database for anyone to steal

We'll send a one-time code — no password needed.

+44 7700 900334

— or —

ayesha@example.com

Send my code

7 3 9 ·

A code by phone or email — the entire sign-in

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Recurring sadaqah, self-managed

Pause, resume, or cancel; change the amount; swap the card or wallet — including devotional schedules like jummah-weekly after Maghrib, ramadan-daily at iftar, zakat-annual, and sadaqah-jariyah-monthly. No call to the office.

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Commitments, one click at a time

A commitment to the building appeal with live fulfilment progress — how much given, how much remains — and the next installment paid in one click from the portal.

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Receipts & annual statements on demand

Individual sadaqah receipts and per-contributor annual statements as PDFs, whenever the contributor — or their accountant — needs them. Zakat clearly separated on every document.

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Cover the fees

At checkout, contributors can choose to cover the processing fees so the full sadaqah reaches the masjid.

Explore the My Giving portal →

Lifecycle automation, with adab

Welcome → thank → steward → renew → win back

The platform walks every contributor through the whole arc — and the AI drafts every message in your masjid's own voice. Nothing ever auto-sends: your staff approves each message before it goes out.

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Welcome

A first sadaqah arrives and a warm welcome begins — As-salamu alaykum, an introduction to the masjid's programs, nothing more.

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Thank

A thank-you within the minute, receipt attached — warm and specific, in the adab of Islamic giving, never a marketing blast.

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Steward

Journeys carry a first-time contributor gently toward a small recurring sadaqah — an update on where the funds went, then a quiet invitation.

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Renew

Commitment reminders, expiring cards flagged before a recurring sadaqah silently fails, and the Ramadan-to-Ramadan cycle kept whole.

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Win back

When a faithful contributor goes quiet, a gentle note is drafted — and waits for your staff's approval before it sends.

Restraint is configuration, not a hope. Frequency caps and quiet hours are encoded in the platform — a contributor is never messaged twice in a week because two automations fired, and never at the wrong hour. Adab over urgency, by default.

Contributor Lifecycle Automation

Journeys

Go deeper: lifecycle automation →

Privacy as the default adab

The most beloved charity is the concealed one

Islam honours the giver whose left hand does not know what the right hand has given. Knowing your contributors well means guarding what you know — so concealment is the default in the data model, not a setting bolted on.

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Per-sadaqah anonymity

Contributors can mark any sadaqah anonymous at checkout. The sadaqah counts toward the appeal; the name stays concealed. The masjid still has what it needs for the receipt and the ledger.

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Display-name choices

On recognition walls and live appeal feeds, each contributor chooses how they appear — full name, first name only, or simply “a contributor”. Their choice, every time.

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Signage privacy mode — on by default

Prayer-hall and lobby screens (early access) never show contributor names unless the masjid deliberately turns that on. The default is totals only — generosity without spectacle.

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GDPR erasure, honoured

Export-on-request, deletion-on-request, consent tracking. When a contributor asks to be erased, their personal details are stripped from every read path — right-to-erasure honoured at the data layer.

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Hash-chained audit log

Every sadaqah, profile change, and role assignment recorded in a tamper-evident, hash-chained audit log — re-verified continuously and exportable for your shura and your auditors.

Go deeper: security & trust →

What changes after Jumu'ah

What the masjid office stops doing

Contributor care done well does not add work — it removes it. Three standing items come off the office to-do list for good.

Compile annual statements by hand at tax time

Statements compile themselves

Per-contributor annual statements with country-aware receipts generate themselves from the record — and any contributor can download theirs from My Giving, any day of the year, zakat cleanly separated.

Field calls after Jumu'ah to change a recurring sadaqah

Recurring changes, self-served

Pause, resume, new amount, new card or wallet — contributors handle it themselves in the portal, and the record updates instantly. The office hears about it only if it wants to.

Reset forgotten passwords

No passwords to reset

Passwordless sign-in means there are no contributor passwords — not to forget, not to reset, not to leak. A code by phone or email is the entire sign-in, for every generation of the community.

Know every contributor. Honour every contributor.